Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:10] You voted, Desk Studio it is... Mailbag:[00:47] Directory Opus (link) [01:23] How to get people who installed a leaked build to stop using that build? (link) [02:15] Windows 10 1607 (aka. Anniversary Update, AU) Clock Font Color is Black on Black background [04:46] Af...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:23] Fourth show of the Year! :| [01:20] Old Studio or New? YOU Decide! [02:46] Windows 10 Anniversary, Media Creation Tool [10:12] From the last show, TortoiseCVS and UAC (link) [10:53] Just installed Outlook and the week is starting on Wednesday (File -> options ->...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:54] Build [01:26] Microsoft Edge Web Summit 2016 [02:43] Sysmon [03:54] Defrag Tools #162 - Defrag Show Crossover - Gov Maharaj [04:48] Seeing who's connected, active and how to block them (TCPView) [11:47] Partition HD after OS install [13:21] What is KB3152599? (link) [...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:35] Holiday Presents: Robert's Endoscope USB Camera (link) [03:12] Windows 10 skip or suspend a given Windows Update [05:07] Edge Favorites location and backing them up [06:05] Remote Desktop Connection creates a new user [07:28] BSOD VIDEO_DXGKRNL_FATAL_ERROR when trying...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:51] Gov's Gifts [03:05] Holidays @ Larry's (Saber Forge) [05:10] Windows Update trying to install an Unsigned Driver [06:43] IE11 creating a new tab results in an app crash [08:33] Windows 10 11082 Build "stuck" at 32%[10:45] Microsoft Wireless Display Adapter o...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:51] Gov's Gifts [03:05] Holidays @ Larry's (Saber Forge) [05:10] TortoiseCVS, UAC and Windows Explorer (link) [09:32] Windows Update trying to install an Unsigned Driver [11:06] IE11 creating a new tab results in an app crash [12:57] Windows 10 11082 Build "stuck&quo...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [03:13] Holiday Tip: Update, install, refresh your devices BEFORE you wrap them, avoid the holiday crush [04:12] Error 1019 Installing NVidia GPU Driver [05:15] Turning off Windows Settings Sync for specific apps [05:52] Reactivating Windows 10 after a clean install [07:01] Q...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:32] Power Management Tweaks [04:54] Battery/Charging Suggestions [07:21] Opening multiple instances of Calc [08:03] Windows 10 boot speed question [Check Display Driver] [08:53] Hiding One Drive for Business Gpedit.msc -> admin templates -> windows components ->...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:30] It's Back to the Future day. [02:14] OUTATIME easter egg on MS.com [03:20] Are you dressing up for Halloween? [04:51] Gov rocking the Surface Pro 4 [06:40] 1000Mbs Fiber by 100Mbs Up/Download speeds [12:54] Thumbnail cache behavior and any changes to it on Windows 1...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:13] Windows 10 command line to add/edit a new user account and Windows Account [01:39] Suggestions for handling a corrupted Recovery partition [02:56] Creating a new Edge window when using URL shortcuts or batch file [03:12] Close laptop lid/open lid and the system not ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:57] What counts as "changed file" for Windows Search? (link) [01:43] Errors 0xC1900101 -0x20017 when upgrading from Windows 7 to Windows 10 Gov: Uninstall nero, and all ATI\AMD software, and ASUS VGA driver, PC-Wizard, spyware blaster, virtual clone drive, spybot, ASR a...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Pick of the Week: [00:36] Gov's Stick PC (ComputerStick - The Smartest TV Money Can Buy) [10:02] Windows 10 says PINs are safer than passwords how can this be when passwords have more combinations? (link) [11:47] KB3072318 causes graphical glitches when viewing Jump Lists [...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:11] Nine Guy post cards from around the world [03:19] Windows 10 (Windows 10 Hero Desktop Image | Behind the Scenes) [04:46] Microsoft Edge [07:08] What are the Optional Updates and why are/were there so many [09:24] Using Windows 10 free upgrade for do a clean install ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:59] New Router Discussion (Asus rt-ac68u) [04:55] Edimax EW-7711MAC 11AC Wifi USB Adapter (link) [09:59] Defrag Show Sabbatical? [10:22] Build, Channel 9 Live streamed [10:58] Ignite, Channel 9 Live streamed [11:35] Solving Auto Hiding Taskbar inconsistent behavior [14:...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:41] How do you view SMART Hard Drive Status [01:24] Windows 7 is taking a long time to connect to a wireless network, Mapping WIFI Signals In 3 Dimensions, http://www.inssider.com/ [05:25] Looking at Wok (link) [09:37] Debugging a crashing Surface Pro 3 when docked [10:...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:18] OpenDNS and Geolocation Services Warning [02:14] Microsoft Band for those outside the US? [02:56] Validity & reliability of SMART data? [05:40] Debugging IE Crashes [08:25] Is there anyone at Microsoft who knows absolutely everything about one particular product...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:25] Robbie's CES Pick, [iGuardian] Shield Home Internet Security Appliance (link, link) [02:54] Chaining DNS Servers with OpenDNS [07:03] Nexus 6 1440p Video Playback on Windows Media Player (link) [08:38] Doing a clean install on a machine preinstalled with "Windo...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:42] How to password protect a folder of emails in Outlook [01:54] How to hide a drive in Windows Explorer (link) [03:53] Western Digital readies first 10TB hard drive, ships new 8TB drive (link) [06:27] Are Windows 10 Blue Screens automatically sent as part of the feedb...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:16] Robbie's favorite Excel program [02:55] Gov's last serial post usage [04:03] Larry's oldest... (The Best Controller for FPS - A SpaceTec SpaceOrb 360 Controller working with Windows 7 using Arduino and OrbShield) [06:29] Gov's oldest computer'ish device at home [08:...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:41] TechEd Europe [01:06] Headphone [05:00] Larry gets a new electric bike [06:49] Calling GetProductInfo and SKU mapping (link) [10:27] Why were the support links changed to http://support2.microsoft.com/kb/NUMBER? [11:06] Visual Studio 2013 insists on being the topmos...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Pick of the Week:[00:22] Windows 10 (Announcing Windows 10, Introducing Windows 10 for Business, http://preview.windows.com) Pick of the Week:[03:03] Minecraft! [04:05] Recover a hard drive that connects but looks empty [06:10] Enhanced Mitigation Experience Toolkit for Sec...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Follow-up from last show: [02:40] Surface Pro 3 Touch problems, solved (Firmware and Windows Updates) [03:21] Stealth Bomber Bike rocks (And "Hi Paul..." :) Pick of the Week:[04:16] Matter and Form (http://matterandform.net) [10:27] Debugging BSOD from SiUSBXp.sys...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:31] Summer of Larry... [02:32] Larry's "infection"... [05:27] Windows 8 batch/command file launching multiple windows [08:12] WinDirStat performance on a SSD [09:03] Surface Pro 3, Domain joined account and problems with Windows Store Apps [10:26] Creating a k...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [05:03] Gov's Drive Usage Tips (Disk Footprint tool, dfp.exe [08:06] Windows 8.x Search Charm and on-screen keyboard behavior [08:32] Is there a native way to add folders to 'This PC' under Windows 8.1? [08:48] Determining if an IE Search Accelerator was release by Microsof...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:37] Surface Pro 1 upgrade to Windows 8.1 problems due to Firmware issues (Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs) [03:59] Connected Standby on Surface Pro 3 [06:05] Lots of small JPG's in localappdata folder on Windows 8.x, can they be d...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:46] WiFi vs Ethernet between local devices [04:34] A complete list of all command line, and related, utilities and commands? [No] [08:18] Dealing with a non-booting, crashing Surface [Includes steps to hard reboot it] [09:53] Surface Type Cover is touchy Note: After the...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:54] Surface Pro 3 Discussion [02:42] Windows 8.1 Update and making the Power Button appear on the Start screen on touch devices [05:56] Is it possible to create a Windows 7 image for deployment that has no local accounts, such as local admin [08:17] Closing an Modern Ap...
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Guest Host Andrew Richards and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:52] Accessing Programs or All Programs folder on Windows 8.1 [02:08] Closing Modern UI apps, like the Windows Store, in Windows 8.1 Update, in a keyboard/mouse world [03:39] Accessing "This PC" performance differences and using Windows Performance Recorder and Process Monitor (link) to hel...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:56] Windows To Go in the workplace as a diagnostic environment, licensing terms [02:41] Disabling DPI scaling in Windows 8 for Modern Apps [03:50] 20 Microsoft Visual C++ Redistributions, are all really needed? [05:54] BitLocker Question Speed Round....
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] Looking back a Build (link) [01:19] Windows 8.1 Update 1 [03:03] Yoga 2 Pro [03:40] MAX_PATH Problems (link) [11:46] Azure VM Floppy Drive? [12:20] Getting the Outlook Live Tile back [13:21] Convert Windows 8.1 into a WIMBoot (link) [15:53] Touchscreen as a second m...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Build, watch the Keynotes and more live here on Channel 9 (link) [01:00] - Channel 9's 10th Birthday (watch last day of Build) [01:14] - Update History on Windows 8.x [02:22] - Pause (and other keyboards) in CMD scripts [04:40] - What is KB2949809 for Window...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:18] - Help with application installation, data and key management. [04:34] - Is there a way to remotely support Windows RT tablet without using Remote Assistance. [05:18] - Startech Docking Station with Surface 2 Pro. [06:53] - Creating a new drive with Disk Management ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:18] - Help with application installation, data and key management. [04:34] - Is there a way to remotely support Windows RT tablet without using Remote Assistance. [05:18] - Startech Docking Station with Surface 2 Pro. [06:53] - Creating a new drive with Disk Management ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj, who fly's solo today, will walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1Defrag: Compatibility Series Part 2Defrag: Compatibility Series Part 3 (This post)[01:33] - Look back at Windows XP timeline [04:33] - Windows Vista [05:41] - Windows 7 [08:01] - Today [12:42] - Migration Tools [14:29...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1Defrag: Compatibility Series Part 2 (This post)Defrag: Compatibility Series Part 3 [01:00] - Part One (link) [01:04] - Handle change well [06:42] - Compatibility Administrator (link) [10:17] - As a developer, how well do you nee...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Defrag: Compatibility Series Part 1 (This post)Defrag: Compatibility Series Part 2Defrag: Compatibility Series Part 3 [00:30] - Compatibility series related to Windows XP end of support. [24:54] - Migration Resources [25:08] - Application Compatibility Toolkit (ACT) (link)...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] - Pick of the Week: We have a CEO. [01:17] - Setting OneDrive folders for online/offline update. [02:13] - 8.1 not downloading through proxy, but other updates are okay. [03:33] - User doesn't see 8.1 update in Store. [04:50] - UI hangs 1-2 seconds when playing ga...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:19] - Is it possible to move the volume overlay. [02:23] - Way to copy group policy from W2k8 to W7 PC immediately.[04:11] - Domain joined PC with old password issues. [05:35] - Is it safe to move a laptop performing a CHKDSK. [09:37] - Way to mount and dismount a HDD ...
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Our last show in the makeshift studio, next week we'll be back in the Channel 9's Studio A. Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:55] - Netlogon will not start. [03:10] - Got message "The Microsoft iSCSI service is not running."[04:50] - Question about liquid in a HDD from a Meijer video. [06:47]...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - Questions and concerns about encryption. [07:26] - Why do some apps have mouse lag. [link][10:35] - Does dock work with Surface 2 or just Pro? [12:00] - Would like AV to only use one core. [14:19] - Backup option for Windows 7, and ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Possible faulty RAID controller. [link] [05:00] - Using SkyDrive to access files on another PC. [06:24] - User wants to roll back from IE11 to IE9 on Windows 7. [08:37] - Pluses and minuses of Storage Spaces and NAS. [14:18] - ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:07] - Update on previous show with migration documentation. [link] [03:39] - 8.1 only contains GDR files and no longer LDR/QFE. [06:16] - Unexpected behavior when shutting down laptop. [07:59] - Windows Server 2012 R2 "Your PC ran in...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:29] - Follow-up from Robert on licensing. [01:56] - BCD Windows boot failure happening occasionally . [04:12] - What Surface case is Gov using? [link][05:18] - Multiple questions on Windows 8.1 upgrade. [06:56] - HP Microserver N40L hangs ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:16] - Power Driver State Failure when updating Surface firmware. [02:30] - Have you reboot to reset Bluetooth. [04:15] - Trying to change row count on Start Screen. [06:23] - Sometimes lock screen keyboard is not showing. [07:30] - T...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:50] - Windows 8.1 update fails, status bar doesn't increment, error 8020013. [03:30] - The Windows 8.1 update process. [17:55] - Bing app goes to desktop rather than Start Screen. [18:54] - Unity 3D crash on Surface Pro. &nbs...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:07] - Hang when opening new explorer window. [04:04] - Best method to swap to a new HDD. [08:07] - Is there a Thunderbolt card for PC? [10:15] - What are Sticky Keys and how to turn off. [11:36] - How to do 8.1 upgrade if you can't use store. [12:38] - Installing .NE...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] - Getting a signed 9 Guy. [03:40] - PC & Devices setting screen crashes. [04:24] - Windows update failed. [05:25] - Will Office activation persist on sysprep install.[06:16] - Should I install drivers from mobo manufacturer or Intel?&nbs...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:15] - Getting a signed 9 Guy. [03:40] - PC & Devices setting screen crashes. [04:24] - Windows update failed. [05:25] - Will Office activation persist on sysprep install.[06:16] - Should I install drivers from mobo manufacturer or Intel? ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:00] - How to have Win+[num] not minimize. [02:26] - Attempting to repair WD Passport drive. [06:12] - Creating a private file share between friends. [09:08] - Finding an app's temp file. [11:00] - Removing a built-in driver from ISO.&nbs...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:26] - Best way to handle app that requires elevation. [02:40] - "This service disabled by policy" message in OneNote. [04:40] - Turning off Tabbed Browsing in Win 8.1. [05:11] - Seeing a watermark for Secure Boot in Windows. [06:30...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:10] - Long sleeves for Larry for the next few weeks. [00:47] - Ballmer stepping down. [02:44] - Browser requiring credentials every time closed when on corp network. [04:57] - Way to pin sites without taking up Task Bar. [06:33]...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:15] - Gov has a new PC. [01:10] - Larry still struggles with his Facebook addiction. How he uses Surface Pro. [03:27] - Gov's Kinect story. [link]. [04:20] - Why are Windows Media Player and Windows Media Center not one application? [06:40] ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:22] - What is FSAVAILUX in System32? [03:20] - After Win8 install, EasyBCD menu not working correctly. [05:15] - How to prohibit accessing local device setting pages with WS2k8R2+Win7. [07:20] - Question on sharing permissions when there is ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:35] - Dual boot Windows Server 2012 partition and Windows 8 from VHD. [03:56] - Replacing HDD, installing Win7 HP SP1 ISO without new activation key. [04:40] - Is it possible to change tile colors in Windows 8 like on WP8. [06:33] - What is prefe...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:10] - Gov talks me out of a mobo upgrade. [link][05:00] - 70-660 exam is retiring, what will take its place? [07:00] - Can you install an OS from an .iso file when booting to a VHD? [08:30] - How much RAM is necessary for a RAM Disk and how does one d...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:18] - What's the app with the Swiss Army knife icon? [01:05] - Storage Spaces not spinning down when unused. [03:02] - Outlook asks to be default mail program on every start. [04:38] - Out pick for a Haswell-based laptop. [07:15] - Drawbacks...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:19] - Windows 8 connected account wifi configurations sync. [02:40] - Can you set problem step recorder to remember settings. [05:17] - Getting deleted fonts from WinSXS folder. [07:30] - Removing DWM artifacts on desktop. [10:30] - Only adm...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:10] - MVC vs Webforms[04:06] - Can user ignore name mismatch related to KB2838669[04:47] - Delete action on a NAS taking too long. [06:10] - 2560 resolution changing back to 1920 on restart. [08:30] - Do you really need to install drivers that come wi...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:58] - Beam Me Up on Bing. [01:47] - Way to clone original HDD to SSD with recovery partition. [03:35] - How to deactivate a Windows license to reinstall with new drive. [link] [link][05:28] - How to extract wifi passwords to put on new laptop. [0...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:17] - Network card getting a red X. [04:22] - Can't read .hlp files on Windows 7. [link][05:26] - What actually goes on with automatic maintenance. [link][08:08] - Is it a good idea to move pagefile to another drive. [09:20] - Perils of just cutting p...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:20] - Explorer won't run, clicking icon or Windows+E shortcut. [03:38] - Network icon in SysTray showing Limited Access. [08:35] - Getting bug check with Win8, possibly from HyperV. [10:25] - How to rename user profile and retain setting...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:15] - Remote software not working over existing network. [link][11:07] - Modern apps not working when clicking tiles. [15:53] - Running PC on all cores vs parking cores. [16:50] - Running multi-mon mix of portrait/landscape.[19:03] - What does MSE see...
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Microsoft tech troubleshooter extraordinaire Chad Beeder (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:24] - DPC Watchdog update from previous show. [link][05:55] - Keyboard missing some keypresses. [07:52] - Looking at browser history. [10:28] - Outlook showing friends birthdays but not own. [11:32]...
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Microsoft tech troubleshooter extraordinaire Andrew Richards (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:18] - Just install 7-Zip. [01:20] - 3D things Siodmy would print. [03:22] - Time consuming reinstall of OS. [05:42] - Chad Beeder update on monitor turning off after 1 minute at lock screen. [li...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:20] - Way to install a portable version of office on a USB drive. [link][03:25] - Norton AV and action center not cooperating. [04:50] - Logitech setpoint not letting user configure buttons. [07:02] - User gets SESSION_HAS_VALID_POOL_ON_EXIT(ab) bugch...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:38] - VS C# project release version won't run but debug version does. [02:31] - KB2760600 OneNote 2010 update continuously tries to install. [link][03:48] - IE9 and IE10 hangs to white screen and crashes. [07:57] - Display sleep time out doesn't persi...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[02:05] - Command line for disabling hibernation. [02:22] - Problem with Sysinternals util replicating on Skydrive. [04:15] - Setting display dim vs lock period. [05:50] - Superfetch on Windows 8 vs. Windows 7. [07:07] - Iexplorer.exe hangs unti...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:33] - BSOD on Windows 8 with driver power state failure. [02:36] - Windows snapping with voice command. [link][04:09] - After a Win 8 upgrade, recorded TV and DVD's have no sound. [07:00] - Making a WMC add on. [08:13] - Disabling windows snappin...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:48] - Fastest way to get to a control panel item. [01:24] - Disabling hibernation to save space on smaller SSD. [02:16] - User getting 0xC000000D, [04:04] - Can time between background images be shortened? [05:27] - Installation stalling, un...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:43] - Keeping notifications onscreen longer. [02:25] - Way to use CCD scanner in Windows Store application. [06:19] - Showing full path of directories. [08:09] - Logged on to Win7, missing all passwords. [09:41] - BCDEdit, getting back to gr...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:30] - Task Bar icons not working as expected for Min/Maximize. [03:30] - Pop up windows opening behind active windows. [05:40] - Doing a 'deep scan' with MS Security Essentials. [06:36] - Problems accessing UNC paths. [09:25] - Way to get an email notification on server ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:11] - Forever Alone Puffer Fish [link][00:33] - Boot Config Data Editor using 45% of CPU [04:00] - Audio interface not working correctly with Line 6 USB device plugged in [06:15] - Norton Ghost 15 uninstall failed. [10:50] - Mouse Without Border...
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Okay, okay, we're back! After a brief winter break Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[01:00] - When is the next Defrag show? [01:44] - Slow boot time on a Vaio, using Xbootmgr. [link] [link][04:34] - Audio problem with Windows Store apps. [link] [link][05:00] - Downloading the Windows 8 DVD.&n...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - RSS causing Outlook to crash. [03:00] - How to make desktop IE default browser in Windows 8. [04:00] - Creating a multiboot PC. [link] [link][06:00] - Way to include removable MicroSD drives in libraries for Surface. [link][09:23] - Activation ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:26] - SBS 2011 email body blank redux. [02:40] - Upgrading to Windows 8, uninstalling a key. [04:30] - Running Bing Desktop on Windows 8. [05:24] - CPU at 100%, restore, hang, replacing HDD. [07:48] - On Bing app, why are buttons disabled....
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:00] - Build wrap up and a look back.[01:52] - Larry's Forza Horizon weekend.[04:25] - Bing desktop not working in Windows 8.[06:10] - Email body is blank SBS2011.[08:00] - Recommendations for RAID0 with SSD's. [11:38] - What VPN infrastructures ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:30] - Upgrading XP laptop to Windows 8. [01:43] - UEFI and installing Windows 8. [04:58] - Increasing speed on USB 3 via kb2581464. [06:35] - Can user install OS on RAM. [08:43] - Large files on corp network hangs. [11:06] - Disabling second mon...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [02:08] - Changing App Local folder via properties. [03:11] - Explorer crashes throughout the day. [04:39] - Outlook 2010 getting a sync error with Outlook.com email. [link][06:10] - Win8 restarting in first boot, restarting fine second time. [08:18...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:31] - Pixel 0,0 redux [link][01:56] - Getting audio-only Defrag RSS.[02:47] - Excluding SkyDrive history on Win8. [04:21] - Properly reconstructing a user account. [05:54] - Setting up a firewall to allow all but blacklisted. [06:56] - Windows o...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:38] - Screensaver locks after 15 minutes, can't change. [02:38] - Migrating type ahead predictive text.[03:53] - During system restore, what is it actually doing? [05:39] - Poking fun of Defrag spam. [07:40] - Pixel 0,0 is white bug. [09:48] - PlayTo opti...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:25] - Fastest way to Device Manager redux. [01:40] - OEM sticker keys redux. [03:56] - Hi to Siodmy. [04:00] - Error 80070002 when installing Windows Update. [link][05:21] - Forcing icon to always start new instance of an application. [07:47] - How to increase...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - Titles bar size in Win8 redux.[01:43] - Making MS Cordless Phone work on modern OS. [08:08] - Deleted dual boot partition and now won't start Windows. [10:20] - Setting wireless adapter as first on Win8. [12:55] - Getting rid of old Window...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:00] - Gov's power policy tricks. [02:37] - Can key from OEM sticker be used with other install media. [03:20] - Using shift key to start IE under another user. [04:30] - How to remove frequently used items from Windows 8 File Explorer. [05:53] - Changing password via VP...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:45] - Is running a 32bit Sysinternals app on a 64bit PC a bad thing. [02:24] - Longest question in Defrag history. TL;DR: Wobbily Win7 needs flattened. [06:39] - Accidently deleted Desktop tile in Win8, how to get back. [07:15] - What is Windows 8N version on ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:20] - Can system image be restored to a new drive letter.[01:30] - Can system image just be restored to a new SSD.[02:15] - Can system image from desktop be restored to laptop.[03:00] - How to turn off HDMI default audio device. [05:20] - Is it possible to have browser ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:28] - Do apps that claim to make your Internet speed faster do anything at all? [03:30] - If user creates a storage space using two non-system HDD, can user dual boot and recognize?[04:00] - Trying to delete folders, getting error on TrustedInstaller. Can user delete wi...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:40] - PC locked except mouse movement. [09:26] - Process Explorer displaying Chinese font.[11:01] - Zune retaining podcasts, how to delete. [13:43] - How to use relative links in Excel. [17:38] - Bug Check related to ATI driver.[21:34] - Win7 print bubble message gone, ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:10] - Defrag is back! [00:25] - How we spent our summer vacations. [02:20] - Rebooting takes too long. How to troubleshoot.[06:42] - UAC prompt even when not turned on. [09:41] - What generator does Larry use? [13:01] - Mapped drive doesn't connect on reboot. [14:45] - ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. Note: We'll be off for several weeks in June while Channel 9 broadcasts live from Tech Ed North America and Tech Ed Europe. (This episode was posted from the passenger seat of Project Detroit) [00:50] - Large Disk I/O on Win7 from Symantec.[02:06] - Windows Backup not worki...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:48] - Picking a laptop for HyperV. [02:45] - Tip for IE desktop shortcuts. [Fences link] [03:59] - WD My Book USB 3.0 speeds. [Firmware link] [Note: Yes, it was megaBYTE, not megaBIT][06:58] - Corrupted MFCM80.DLL [06:58] - Keep CMD window up rather than auto closi...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:15] - Can Windows Home Server run Media Center. [link] [link][03:40] - Junction on folder using Skydrive. [05:01] - Preventing Skydrive from copying large files to local PC. [link][06:30] - Why icons refresh after adding a bookmark. [07:20] - Error 1325 <username>...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:28] - Wifi shows an unsecured router but it is set to use WPA2 [link][02:50] - Is there a way to exclude file types from Start Menu index[04:24] - Question about Gov's version of Bing [link][07:30] - EvilDictaitor shout out on KB2694771 [link][09:00] - Windows Update li...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:35] - PAE redux. [02:11] - Using Sysinternals Junction.exe for SkyDrive remapping. [02:57] - Differences between SkyDrive and Live Mesh. (link)[04:06] - SkyDrive with encryption redux. [link][04:48] - VHD boot & Windows SKU's redux. [05:26] - How to have Wallpaper s...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:33] - A better way to elevate CMD window. [01:10] - Gov adds on to deleting or moving files without a scan first. [04:36] - Request for Gov to talk more about WRM remote admin method. [05:54] - System time randomly going backwards (or slowing). [07:36] - Chat about Skyd...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. Gov will be back next week. [00:20] - Is there a way to make moves in Windows Explorer immediate.[02:50] - Why CHKDSK comes up when PC starts sometimes.[06:53] - Received email askin...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. [00:15] - Outlook and Exchange redux. [link][00:58] - Bringing up elevated host file redux. [02:39] - Another autologin/lock method. [link][05:04] - Troubleshooting Bugcheck: 0x0...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. This week Senior Escalation Engineer Andrew Richards fills in for Gov, who is on vacation. [01:10] - Windows XP Mode icon doesn't show up in search. [02:40] - How to uninstall Win8 Metro app entirely. [03:29] - Can user run Office 2010 and 2007 side by side. [05:52] - ...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:04] - Can't delete a restore directory after backup. [04:53] - Blu-Ray won't play on PC. [08:38] - Best way to move My Documents to a microSD card.[10:43] - SSD drive running out of space, can user make hiberfile smaller.[13:20] - Since using Bing RSS for desktop theme,...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:20] - Gov clarification on read-only account in Windows. [02:40] - WPA when replacing mobo and CPU. [05:53] - Copying music directory and retaining metadata and album art. [07:54] - Prevent emails from having Winmail.dat attachments. [link][08:5...
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:37] - Wants media server to sleep at the right times. [02:53] - Is there a Powershell script to shut down non-essential processes? [05:55] - PC randomly restarts, possibly .NET related. [07:47] - How to do a complex search in Outlook. [link][10:55] - Is there a read onl...
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